Academic success of students is often compromised by problems entrapping them. Students encounter troubles from several sources starting from below-par teaching,   difficulty  in   understanding   subjects   taught,  lack of basic amenities in colleges, want of resources, harmful habits, addiction to  drugs/alcohol,   failed  relationships,  emotional   distress like  loneliness, depression, suicidal tendency, lack of guidance regarding Higher studies and career. Most students pursuing Undergraduate and Postgraduate education hail from socially and economically constrained background.  Many are first generation learners.  Some among them may not muster courage to approach elders around and confide in them.

Instances   of   students   divulging   their   problems   to concerned authorities only to have the issue ignored subsequently is not an infrequent occurring.

Also, Diffident, depressed and mired in helplessness, students become incapable of performing to their optimum. As a meaningful intervention, the Department of collegiate education has set up a   Helpline called ‘Maithri’ for the students of degree colleges.

The Toll free number of this Helpline is 1800-425-6178. Any student in need of support can call this helpline at zero cost. On working days during working hours, the staff   trained in counselling receive and record the incoming calls. The matter is also followed up with the concerned officials.

Maithri assists students by ensuring quick and appropriate action by concerned authorities.